Integrator spec sheet
Interactive exhibit software for AV integrators
Tellcase is touchscreen exhibit software that AV integrators and exhibit fabricators install as part of a project. It plays on a Windows PC, a Mac mini, or a BrightSign player with a USB touchscreen, in landscape or portrait up to 4K. A connected kiosk pairs with a six-digit code and keeps playing if the network drops; an offline package runs with no internet from a folder or SD card. Content is built in a web browser from eight templates, the license is in the client’s name, and partners get 20% off published prices.
Players
| Windows PC | Can run Windows 11, 8 GB memory, SSD with 20 GB free plus videos. Plays in Chrome or Edge. |
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| Mac mini | 2018 or newer on macOS 13 Ventura or later, 8 GB, SSD. Apple silicon recommended. Plays in Chrome. |
| BrightSign | HD1025 (Series 5) or HD1026 (Series 6) on BrightSign OS 9.1 or later. Plays an offline package from the SD card. Needs a USB-A port for touch, so the HD225 and HD226 cannot take touch. |
| Not yet tested | iPad, Chromebook, smart TVs, Linux. Ask us first. |
Display
| Touch | USB HID touchscreen. On a Mac, many touchscreens need the maker’s driver. |
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| Orientation | Landscape or portrait, set per interactive. |
| Resolution | Up to 4K. Uploaded videos are capped at 1080p for smooth playback. |
| Cabling | Use one video path per screen. Video over both USB-C and HDMI can make one screen appear as two. |
Run modes
| Connected kiosk | Pair once with a six-digit code at app.tellcase.com/pair. Picks up published changes within a few minutes, waits for visitors to walk away, and keeps playing from its saved copy if the network drops. |
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| Offline package | The whole interactive in one downloaded folder: photos, video, and player. A Start Tellcase launcher opens it full screen and starts it at sign-in on Mac and Windows; BrightSign runs it from the SD card at power on. |
| Website embed | The same interactive by link or embed code. Does not count as a kiosk. |
Content
| Templates | Timeline, Story Gallery, Object Explorer, Honor Wall, Product Showcase, Quiz, Prize Wheel, Lead Capture. |
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| Editing | Web browser, no code. Cards with photos, video, dates, categories, alt text, and credits. Spreadsheet import. |
| Branding | Client logo, colors, and fonts on every screen. |
| Leads | Name, email, optional company and phone, with consent. Saved offline, CSV download. |
Licensing
| Account | In the client’s name. The client gets their own login at handover. |
|---|---|
| Partner pricing | 20% off every published plan. Lifetime is $7,000, or $5,600 for partners. |
| Lifetime | Up to 5 kiosks, 3 years of cloud editing, updates, and support. Kiosks keep playing for good. Optional care plan $790 a year after year 3. |
| Monthly | Starter $49 a month (1 kiosk), Pro $149 a month (up to 5). Extra kiosks $25 a month. |
Install checklist
- Confirm whether the install spot has internet. Choose connected kiosk or offline package.
- Spec the player and a USB touchscreen. Plan landscape or portrait.
- Build the interactive in the client’s brand and load their first content.
- Mount the screen. Pair the kiosk, or copy the package and run Start Tellcase.
- Set the player to power on and start by itself. Test a full day of playback.
- Hand the client their login. Their staff take it from there.
Line item for your bid
Touchscreen interactive software (Tellcase Lifetime): one-time license in the client’s name for unlimited interactives on up to 5 kiosks, all templates, 3 years of cloud editing, updates, and support. Runs connected or fully offline on Windows, Mac mini, or BrightSign. Includes setup in client branding and initial content load by [your company].
More detail: kiosk setup guide · how it runs · all templates · pricing